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Services & Support
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Soft Solutions, an innovative, leading provider of merchandise management and decision support software for global retailers, offers a comprehensive suite of web-based applications to support pricing, promotions, deal and category management.
Soft Solutions’ applications are installed at group and store level, in hypermarkets, supermarkets, convenience store chains, hard discounters and a variety of specititley store formats including consumer electronics, sporting goods and DIY.
The software supports merchandise operations in both food and general merchandise categories from apparel (size, color, style, collections) to prepared food (recipes), and is designed to be used in multi-country, multi-banner and multi-format retail organisations.
Soft Solutions is the market leader in retail price management and supplier negotiation in Europe and is also present in North America with a fully-owned subsidiary to introduce leading retailers to the Soft suite in the US, Canada and Latin America. These systems are in production at leading food, hypermarket, and multi-format retailers supporting a total of 80,000 users.
Soft Solutions is the only merchandise management package being implemented worldwide by Carrefour, the world's second largest retailer.
The Soft Solutions Suite complies with J2EE open system standards; the software has been benchmarked at 3500 simultaneous users.