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Customers |
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Success Stories |
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Fnac |
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Intermarche |
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Castorama
Kingfisher |
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Provera |
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Carrefour |
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Louis Delhaize |
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Carrefour MAF |
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Match |
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Testimonials |
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| Success Stories -
Provera (LOUIS DELHAIZE) |
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| LOUIS DELHAIZE - Soft
Solutions : ibs DEALS |
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| Group Louis
Delhaize is present in France, Belgium, Luxemburg, Hungary, the Antillas and
Guyana under the followingbanners: Cora, PROFI, Match and Ecomax. |
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| A FEW NUMBERS |
| 9 billion
euros |
| This is Group
Louis Delhaize's salesturnover in 2002 |
| 75 CORA
hypermarkets |
| Covering 3
countries: France,Belgium and Luxemburg |
| 247 MATCH
supermarkets |
| Scattered over
France, Belgium,Luxemburg, Hungary, the Antillasand Guyana |
| 146 PROFI
Hard discount stores |
| In Belgium and
Hungary |
| 49 ECOMAX
discount stores |
| In the Antillas
and Guyana |
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| CONTEXT |
| In 2002, after having
broken their agreement with Casino on the OPERA purchasing center, the Louis
DelhaizeGroup's challenge was to rebuild a purchasing center: |
| - In an extremely
short time frame: The negotiations campaign was due 6 months later |
| - Which needed a
complete restructuring of the IT system, until then fully managed by
Casino |
| This is how PROVERA
France came to being: purchasing center for the CORA hypermarkets and the
MATCHsupermarkets. In this context, there was an imperative requirement to find
a purchasing management solution that could handlemulti-format and multi-banner
concepts, and be implement able in record time limits. |
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The solution needed to
be flexible enough to be adaptable in a changing environment where a
full-fledgedreorganization was under way, but also flexible enough so as to
comply with the group's Purchasing methodology.
These business rules were
complemented by a set of technical requirements:
- Integrate the old
system's data within the new system to allow tracking of historical
negotiations from thefirst negotiation sessions
- Define and realize
information flows in an area then badly defined |
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IMPLEMENTATION |
ibs DEALS was the
natural choice by the Louis Delhaize Group; it fully responds to the needs
expressed and offersfull centralization of all purchasing-related processes,
such as Supplier contract management, invoicing as well asresults and activity
reports editing.
Through the application's Web technology, set up and
deployment constraints were heavily reduced:
- Few pre-installation
requirements: Few pre-installation requirements
- No deployment delays:
No client configuration required (Thin Client), direct access to the system
via Intranet or Internet |
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| RESULTS |
| Global results for
GLD |
- Time gains Due to
its ease of use, ibs DEALS combines richness and accessibility. Its user
interface is based on the intuitive navigation principle and respects screen
fluidity, clear and logical sequences, access friendliness
- More
reliability ibs DEALS covers the whole purchasing function, its numerous
functionalities are assembled in asingle application, the information flows are
reduced and controlled.
- Increased visibility ibs DEALS shares purchasing
data among various players, and allows for a consolidated purchasingview along
several crossed analytical angles
- Organization Consecutive implementation
steps allowed adjustments for the many roles performed in thepurchasing center,
which was in its final step of organization. The solution's structure and
thehistorical data's conservation help with the integration of any
newcomer |
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| Purchasing
terms |
- Before the split The
combined weight of CASINOand GLD considerably helped both organizations in
theirnegotiations with suppliers
- The break-off Following the 2 groups'
split, there was no optimism regarding GLD's purchasing terms'expectations: at
best, the pre- PERA level conditions were expected
- Today Business
objectives were considerably revised upwards: few losses were identified when
measuredto plan. Purchasing terms are favorable, in the light of ibs DEALS
simplicity and strategicallyutilization New affiliations have been recorded in
the purchasing center (FRANCAP) and other demands are inprocess This success
has been transformed by both partners: GLD has just acquired Soft
Solutions'Referential module, which is in the process of implementation
according to the same projectmanagement principles |
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| AWARDS |
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| To meet the
challenge, PROVERA and Soft Solutions teams showed a great deal of commitment
and motivation. At the Birmingham Retail Solutions Show, this successful
partnership was recognized by the trade, when itpresented Soft Solutions and
the GLD Group with the RETAIL SOLUTIONS AWARDS 2003 " Retailer/Supplier
Partnership of the Year". |
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| For more detail information,
please view the following PDF: |
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| - LOUIS DELHAIZE - Soft Solutions
: ibs Deals |
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