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More on ibs Soft Solutions - Kingfisher partnership Show/hide
Kingfisher - Ibs DEALS Implementation for all of Kingfisher Group Banners
Shortly after adding Castorama under its own banners, the Kingfisher Group began to evaluate the need for improvements in its supplier negotiation and deals management processes. Driven both by its merger and the increased competitiveness in the market, the company realized that its partially automated process needed to be replaced.

The Supplier Relation Management Project was launched to address not only the business functionality required for improved vendor management, but also to provide a common information platform across all business units so that negotiations and purchases could be better consolidated.

After defining business requirements, the group started evaluating alternatives available in the market. Before final selection of Soft Solutions applications, Kingfisher thoroughly tested ibs DEALS with a selected team of users.
The product was then implemented in a pilot project that confirmed its ability to address the business requirements:
  • Single System to manage vendor purchasing and negotiation related data:
    • Consolidated information leading to a clear strategic visibility
    • Quick deployment to new countries to follow the banner expansion
    • Group or own level negotiations of Business Units
    • Capitalize, and transmit negotiations' complete history

  • Automate calculation, facilitate financial execution:
    • Real and forecasted bonuses calculation
    • Margin calculation at group or item level
    • Invoices and payments follow-up
    • Minimize legal risks by adequate control of applied agreements
  • Focus on real value by reducing time spent on administrative tasks
  • Spread best practices across the purchasing community

"We needed a solution that could
position itself as a 'meta-referential',
over and above the two application environments
maintained within our company,"
states Philippe Meurillon, former
director of France Kingfisher
Information Technology Services



Based on Castorama's specific business requirements, Soft Solutions delivered the fully configured ibs DEALS application to be tested in November 2004. The company's operations in France and Italy used the new tools for their annual negotiations for 2005. The roll out for Poland was completed in 2006.
  • 2004 - Implementation of a unique referential-suppliers
  • 2005 - ibs Deals Implementation - France, Poland, Italy
  • 2007 - Go for B&Q implementation
  • 2008 - Extended to B&Q
  • 2009 - Ibs Deals - solution selected for Kingfisher Group
  • 2010 - Extended to Castorama Russia
  • 2011 - Migration of Castorama Poland upgrade
  • 2012 - Migration of Castorama France upgrade


Some of our key challenges attained in implementing ibs DEALS across Kingfisher's banners on multiple countries:
  • Successfully achieve the target of deploying a single solution in Five countries through multiple purchasing centers managing multiple banners. A common set of specifications was created that reflected the needs across all business operations, and a single solution was chosen that could be tailored for each country.
  • Ensure a real decision-support tool: Support for both planning and simulating deal terms with suppliers, including contract and discount management, and it provides audit trails to ensure proper completion and accounting for these activities.

The success brought up by the project, as stated by Philippe Meurillon - former director of France Kingfisher Information Technology Services:

"Soft Solutions brought not only a product, but deep retail industry expertise gained from implementing ibs DEALS at other clients. This was very valuable for our project. ibs DEALS is an expert tool, integrating real and tangible know-how in the retail business"