|
| Success Stories -
CARREFOUR |
|
|
|
| Carrefour - Soft Solutions
: ibs DEALS - ibs PRICING |
|
|
|
|
|
| PARTICIPANTS |
|
 |
| The Carrefour
Group is active in 32 countries throughout the world with different banners and
formats. The group hasachieved second place on the international retail
scene. |
|
| A FEW NUMBERS |
- N1 of the
retail sector in Europe
- N2 of the retail sector worldwide
- N1 in 9
countries
86 billion euros
This is Group Carrefour's global sales
turnover (includingtax) |
|
|
| Over
9000 points of sale worldwide |
|
 |
|
| Context |
| 1997 |
| - Carrefour France and Soft
Solutions collaborated in two strategic areas: Purchasing and the Pricing
strategy.Shortly after, all buyers (more than 100 users) of the Purchasing
Center in Evry were using ibs DEALS.Simultaneously, the 120 French stores were
benefiting from ibs PRICING. |
| 1999 |
| - Stimulated by the positive
results recorded in France, Poland became the spearhead into the rest of
Europe. |
| 2000 |
| - Based on these 2 successes, the
Group decided to standardize both its Purchasing negotiation systems and
itsPricing strategy systems, in every country where it was established. |
| - In December 2000, a worldwide
contract was signed between Carrefour Group and the editorSoft
Solutionsregarding both ibs DEALS and ibs PRICING. |
| - The first implementation sites
are European (Europe-excluding France, ranking second in T/O contribution)Czech
Republic, Turkey, Greece and Poland (standardized version). Korea was added to
this first list as a pilotfor Asia. |
| Since then |
| The system standardization was
extended to Switzerland, Slovakia, Mexico and Dubai (United Arab
Emirates)Brazil is under examination, and the next steps planned concern
Colombia and specific Asian countries. |
|
| Implementation |
| Globalization results in making
Purchasing and Pricing issues strongly dependent from geography. ibs DEALSand
ibsPRICING have adapted to local specificities: |
|
| Starting with country
maturity |
| - Objectives differ depending on
first implementation or significant historical presence. |
|
| The economic context |
| - Turkey with its daily inflation
is a good case. |
|
| The competitive
context |
| - Competitive intensity is diverse
and global strategy needs to take this into account. |
|
| The human context |
| - Local business rules need to be
considered. At the technical level, when integrating data through ibs DEALS and
ibs PRICING, many data quality issues wereidentified. A high level of data
tracking capability guaranteeing end results, was facilitated by rigourous
integrationprocesses of the 2 solutions. |
|
| Global
Results for the Group |
|
| Time gains |
| - Due to ease of use, ibs DEALS
and ibs PRICINGcombine richness and accessibility. The user interface is
basedon the intuitive navigation principle and respects screen fluidity, clear
and logical sequences, accessfriendliness. |
|
| More efficient Negotiations and
more appropriate price strategies |
| - Consolidation of global group
purchasing negotiations leads to a permanent improvement of
internationalnegotiations while at the same time respecting national
requirements. Price policy comparisons lead to a betterlocal market fit. |
|
| Increased visibility |
| - ibs DEALS and ibs PRICING share
purchasing and pricing data between various players, and allows for
aconsolidated view at headquarter level. |
|
| Organization |
| - Consecutive implementation steps
allowed adjustments for the many roles performed in the purchasing centerand in
the Pricing function definition. The organization and preservation of
historical data helps with theintegration of newcomers. |
|
| ABOUT
CARREFOUR |
| As the largest European retailer
and second worldwide with 2004 annual revenues of nearly $110 billion in
sales,Carrefour has been a part of the everyday life of tens of millions of
customers in Europe, Asia and Latin America formore than 40 years. Carrefour
combines hypermarkets, supermarkets, convenience stores and hard discounters
tooffer the customer the greatest freedom of choice with the guarantee of the
best quality/price ratio, whatever the storeformat. Strengthened by the
commitment of its 430,000 employees and its franchisees, Carrefour pursues a
policy ofsustained growth in a context of sustainable development, allowing
everyone; customers, shareholders, employees,partners, the public sector; to
share fully in its success. Visit the website at
www.ibs-softsolutions.com |
|
| ABOUT
SOFT SOLUTIONS |
| Soft Solutions is a leading
provider of web-based retail merchandise management and decision support
software. Ourcustomers are multi-divisional, multi-format Tier 1 retailers and
suppliers including Carrefour, CVS, Canadian Tire Retail,Capelli New York,
Auchan, Group Louis Delhaize, B&Q, Kingfisher, Pinault-Printemps-Redoute,
and Galeries Lafayette.Soft Solutions ibs SUITE conforms to the latest industry
and technology standards, including GS1, and is compatiblewith multiple
databases and industry application server packages. With consistent delivery of
measurable top andbottom line business results, Soft Solutions is uniquely
positioned to provide global best practices and industry-leadingsolutions for
the fast paced, competitive environment of retailers worldwide. |
|
 |
|
| For more detail information,
please view the following PDF: |
| - Carrefour - Soft Solutions :
ibs Deals - ibs Pricing |